Retail continues to change at a dramatic pace, with shoppers evolving their habits and raising their expectations faster than many retailers can adjust. Retailers need more than a good deal to make a sale and keep loyal customers coming back. A winning position requires efficient operations, targeted marketing, a robust organization, and reliable technology.

The retail world—with its razor-thin margins and relentless big bets on fashions, trends and timing—has never been a haven for the faint of heart. Add digital technology disruption, emerging market opportunities and changing consumer trends to put more variables in flux than ever before. A perfect storm of factors—such as changes in consumer behavior, the emergence of large and powerful rivals, excess retail-selling-space capacity, consolidated and strong suppliers, and complex sourcing—are shaping a new competitive landscape in retailing.

It is only by taking decisive action now that companies will offset pressures on their top line, enhance their profitability, and emerge in a stronger financial position to make the investments required for long-term value creation as the economy rebounds

How We Help

From customers and competitors to strategies to organization and operations, Beacon’s retailing experts help clients address virtually all the key levers of performance improvement. In each of these areas, our practice strongly emphasizes hands-on implementation and change-management capabilities.

We help companies become more successful by identifying where and how to build the most value. We assist them in growing store networks, localizing assortments, building omni-channel capabilities, launching new formats or improving cost positions, to name a few.

Beacon experts combine deep retail industry expertise with experience in all major regions and functional areas. They bring an external, practical perspective to industry challenges and opportunities using proven tools and rigorous, fact-based analysis. Our teams collaborate with clients to develop common objectives, define roles and responsibilities, propose recommendations and implement solutions.